(As of May 2020)
Scope of application
The following general terms and conditions apply to all deliveries, contracts and other services from us, Sakiba fair Design eU | Mag. Susanne Gstettner, hereinafter referred to as sakiba, to the end consumer; and regulate the use of our website and the purchase of goods via our online shop.
Our online offer is aimed exclusively at end customers. End customer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
The terms and conditions always apply in the version valid at the time of the order and should be read carefully before using our web shop.
By using our online shop or placing an order through it, you agree to our general terms and conditions. Should a provision of the GTC be wholly or partially ineffective, the remaining provisions shall remain unaffected.
There are no verbal agreements. Changes or additions to the contract must be made in writing and must be confirmed by us in writing in order to be legally valid.
The legally binding version of these terms and conditions is the German edition. If there are contradictions or errors from the translation in foreign language editions, the German version applies in case of doubt.
The following conditions also apply exclusively to all transactions carried out abroad.
Conclusion of contract
If a contract is concluded via our web shop under the domain www.sakiba.com, the purchase contract is concluded with:
Sakiba fair Design eU | Mag. Susanne Gstettner
1030 Vienna; Traungasse / 2/23
Phone: 0043 (0) 699 11 25 03 44
UID: ATU 65128658
The presentation of goods in the webshop does not constitute a binding application for the conclusion of a purchase contract. Rather, it is a non-binding invitation to order.
By clicking the button “….” In the last step of the ordering process, you are making a binding offer to purchase the goods in the shopping cart. When placing an order by phone, you are also making a binding offer by placing the verbal order.
You can only order online if all mandatory fields – fields marked with an asterisk – have been filled out. Before submitting the order, you will receive a list of the content of the order (including prices), which you can change before confirmation.
After receipt of the purchase offer, you will receive an automatically generated email confirming that we have received the order (confirmation of receipt). This confirmation of receipt does not yet represent an acceptance of the purchase offer. A contract is not yet concluded with the confirmation of receipt.
Sakiba is entitled, but not obliged, to accept your contract offer within 14 calendar days of receipt of the offer by Sakiba. If your offer is not accepted within 14 calendar days, it is considered rejected.
The contract is only concluded when a written confirmation of acceptance of the offer is sent by email and at the latest when the goods are delivered.
Prices and shipping costs
The prices stated in the webshop at the time of ordering apply. The currency is EUR. All prices quoted in the Sakiba webshop include the applicable VAT. The prices do not include delivery costs and ancillary services.
Deliveries within Austria: From an order value of 100.00 EUR, we send deliveries within Austria free of charge. If the order value is less than 100.00 EUR, we charge a shipping fee of 5.00 EUR for the delivery.
Deliveries to EU countries and Switzerland: From an order value of 150.00 EUR, we send the delivery free of charge. If the order value is less than 150.00 EUR, we charge a flat shipping fee of 9.50 EUR for the delivery.
|5,00||9,50||Free shipping from||delivery time within working days|
|Austria||x||100,00 €||2 – 3|
|EU & Switzerland||x||150,00 €||2 – 8|
Other costs: If export or import taxes are incurred as a result of the shipment, these will be borne by the customer. The prices indicated by Sakiba for the deliveries offered do not include costs that are charged by third parties.
Delivery and availability of goods
Deliveries are only possible to delivery addresses within the EU (Austria, Germany, Belgium, Czech Republic, Luxembourg, the Netherlands, Hungary, Slovenia, Slovakia, France, Italy, Poland and Sweden), Great Britain and Switzerland.
Delivery will be made to the address given by the customer. In the event of incorrect, incomplete or unclear information provided by the customer, the customer shall bear all costs arising therefrom.
Sakiba sends the goods within 3-8 working days from receipt of the complete and error-free order.
Should we not be able to accept an order or only partially due to the unavailability of the goods, we will inform you immediately. A contract for goods that cannot be delivered is not concluded.
If partial deliveries are necessary, these are permitted and can be invoiced separately as a separate transaction.
The risk of accidental loss and accidental deterioration of the sold item is only transferred to the buyer when the item is handed over to the buyer, even in the case of sale by mail.
If the delivery is impaired by force majeure, strikes, unforeseeable obstacles or other circumstances for which we are not responsible, the delivery time will be extended appropriately. We will inform you about this.
Terms of payment
You have the option of either making a direct deposit, using a credit card (Mastercard, Visa) or PayPal.
As soon as we can freely dispose of the amount, the payment is deemed to have been made.
Please note that discount and voucher codes cannot be considered and credited retrospectively. Discount and coupon codes and their value cannot be withdrawn.
Right of withdrawal and consequences of withdrawal:
You have the right to cancel the concluded contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise the right of withdrawal, you must inform us (Sakiba fair Design eU | Mag. Susanne Gstettner, Traungasse 7/2/23, 1030 Vienna, Mail: firstname.lastname@example.org) by means of a clear declaration (e.g. by post sent letter or e-mail) of your decision to withdraw from the contract. To meet the withdrawal deadline, it is sufficient for you to send the notification that you are exercising your right of withdrawal before the withdrawal period has expired.
If you revoke your contractual declaration, we have to repay all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the date on which we received notification of your withdrawal. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You are obliged to send the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal from the contract (Sakiba fair Design eU | Mag.Susanne Gstettner, Traungasse 7/2/23, 1030 Vienna) to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.
The customer bears the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the nature, properties and functionality of the goods.
The delivered goods remain our property until the purchase price has been paid in full.
The statutory warranty provisions apply, unless otherwise stipulated below.
The color names given in the webshop are not based on standards. Based on this information, it is only possible to draw conclusions about generally applicable color concepts to a limited extent and do not constitute grounds for complaint.
For technical reasons, the actual colors may differ slightly from the colors shown in the web shop. Other minor deviations in the dimensions of the delivered goods from the product offers in the Sakiba web shop are also permitted and do not constitute defects.
Obvious defects in the delivered goods as well as shortages or incorrect deliveries can only be asserted if you inform Sakiba in writing within 10 working days of delivery with a precise description. The time at which the complaint is sent is decisive.
Please note the care instructions that you will find on our website and folders.
The right to compensation is limited to intent or gross negligence.
The exclusion of liability does not apply to injury to life, limb or health and to breach of essential contractual obligations. In the latter case, liability is limited to typical, foreseeable damage.
Liability under the Product Liability Act and other mandatory statutory provisions remains unaffected.
Our products, images, designs, logos and motifs that we sell and / or use are protected by copyright. Use, publication and duplication is only permitted with our express written consent.
Data protection / data processing
The business relationships between Sakiba and the customer are subject to the law of the Republic of Austria; the UN sales law is excluded.